The Relationship Between Recruitment and Selection Practices and Employee Performance: A Study at The Margaya Community Health Center an Majalengka
DOI:
https://doi.org/10.63309/dialektika.v23i3.731Keywords:
Recruitment, Selection, Employee PerformanceAbstract
Recruitment and selection of human resources are crucial factors in ensuring the quality of public services, particularly within primary health care. The urgency of this study arises from the case of Puskesmas Margaya Majalengka, where employee performance is closely linked to recruitment and selection mechanisms that still face challenges of transparency and competency alignment. This research aims to analyze the relationship between recruitment and selection practices and employee performance, drawing on Human Capital, Person-Job Fit, and Merit System theories. The study employs a qualitative case study approach, utilizing in-depth interviews, observation, and document analysis. The findings reveal that non-merit-based recruitment and selection lead to decreased productivity, mismatched placement, and reduced service quality. The discussion highlights that strengthening competency-based recruitment and selection systems is essential for improving the quality of health services at the primary level.
Downloads
References
Armstrong, M., & Taylor, S. (2020). Armstrong’s handbook of human resource management practice (15th ed.). Kogan Page. https://doi.org/10.4324/9781003036664
Becker, G. S. (1993). Human capital: A theoretical and empirical analysis, with special reference to education (3rd ed.). University of Chicago Press. https://doi.org/10.7208/chicago/9780226041223.001.0001
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
Creswell, J. W. (2014). Research design: Qualitative, quantitative, and mixed methods approaches (4th ed.). SAGE Publications.
Dessler, G. (2017). Human resource management (15th ed.). Pearson Education.
Dewi, R., & Kurniadi, D. (2020). The effect of human resource management practices on service quality in public health institutions. Jurnal Manajemen Pelayanan Publik, 2(1), 45–56. https://doi.org/10.24198/jmpp.v2i1.28565
Handoko, T. H. (2019). Merit system and recruitment practices in public health organizations. Jurnal Administrasi Publik, 10(2), 112–123. https://doi.org/10.21009/jap.102.112
Kementerian Kesehatan RI. (2019). Standar kompetensi tenaga kesehatan Indonesia. Jakarta: Kemenkes RI. https://perpustakaan.kemkes.go.id
Kristof-Brown, A. L., Zimmerman, R. D., & Johnson, E. C. (2005). Consequences of individuals’ fit at work: A meta-analysis of person–job, person–organization, person–group, and person–supervisor fit. Personnel Psychology, 58(2), 281–342. https://doi.org/10.1111/j.1744-6570.2005.00672.x
Lestari, D. (2020). The role of job placement in improving employee performance. Jurnal Ilmu Administrasi, 17(1), 33–42. https://doi.org/10.23917/jia.v17i1.9571
Mondy, R. W., & Martocchio, J. J. (2016). Human resource management (14th ed.). Pearson Education.
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2017). Human resource management: Gaining a competitive advantage (10th ed.). McGraw-Hill Education.
Notoatmodjo, S. (2018). Pengembangan sumber daya manusia. Rineka Cipta.
Nugroho, A. (2021). Non-merit factors in civil service recruitment: Evidence from local government institutions. Jurnal Birokrasi, 15(2), 55–66. https://doi.org/10.24002/jbirokrasi.v15i2.4123
Patton, M. Q. (2002). Qualitative research & evaluation methods (3rd ed.). SAGE Publications.
Priyono, B. (2019). The impact of recruitment practices on employee productivity in public sector organizations. Jurnal Manajemen Publik, 4(2), 88–97. https://doi.org/10.25077/jmp.v4i2.452
Priyono, B. (2020). Competency-based recruitment and organizational performance: An empirical study. Jurnal Ilmu Administrasi Publik, 7(1), 56–66. https://doi.org/10.24002/jap.v7i1.5289
Rosenbloom, D. H. (2015). Public administration: Understanding management, politics, and law in the public sector (8th ed.). McGraw-Hill Education.
Sari, M. (2020). Competency-based recruitment and its influence on employee performance in government institutions. Jurnal Administrasi Negara, 12(2), 101–110. https://doi.org/10.15294/jan.v12i2.3489
Sari, M. (2021). Merit system in recruitment and placement: An analysis of public sector organizations. Jurnal Ilmu Administrasi Publik, 9(2), 77–85. https://doi.org/10.14710/jiap.v9i2.3795
Sulistiyani, A. T. (2017). Manajemen sumber daya manusia. Graha Ilmu.
Werther, W. B., & Davis, K. (2019). Human resources and personnel management. McGraw-Hill Education.
WHO. (2018). Global strategy on human resources for health: Workforce 2030. World Health Organization. https://www.who.int/hrh/resources/globstrathrh-2030/en/
Wibowo, A. (2021). Transparency in recruitment and its effect on employee discipline in health institutions. Jurnal Administrasi Kesehatan, 8(1), 12–20. https://doi.org/10.22146/jak.v8i1.60912
Wibowo, A. (2022). Recruitment, selection, and public satisfaction in regional health institutions. Jurnal Manajemen Pelayanan Kesehatan, 10(1), 55–64. https://doi.org/10.22146/jmpk.v10i1.71423
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Jurnal Dialektika: Jurnal Ilmu Sosial

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
 
						 
							











