The Influence Of Work–Life Balance and Job Stress on Turnover Intention Among Generation Z Employees in Greater Bandung
DOI:
https://doi.org/10.63309/dialektika.v24i2.1127Keywords:
Work-Life Balance, Job Stress, Turnover Intention, Generation Z, Multiple Linear RegressionAbstract
This study aims to analyze the effect of work-life balance and job stress on turnover intention among Generation Z employees in the Greater Bandung area. The study employed a quantitative approach using a survey method involving 127 respondents selected through purposive sampling and quota sampling with proportional allocation. The data were analyzed using multiple linear regression with the assistance of SPSS software. The results indicate that, partially, work-life balance does not have a significant effect on turnover intention, whereas job stress has a positive and significant effect on turnover intention. Simultaneously, work-life balance and job stress have a significant effect on turnover intention. The findings suggest that job stress is a more dominant factor than work-life balance in influencing Generation Z employees' intention to leave their organizations. The study highlights the importance for organizations to implement effective job stress management strategies and foster a work environment that supports work-life balance in order to improve the retention of Generation Z employees.
Downloads
References
Afrizal Mahardika, A., Muji Ingarianti, T., & Zulfiana, U. (2022). Work-Life Balance pada karyawan Generasi Z. Collabryzk Journal for Scientific Studie, 1–16.
Alifio Fathan, M., & Poerwita Sary, F. (2025). Understanding Turnover Intention of Generation Z in Indonesia: The Role of Work-Life Balance and Work Environment. Jurnal LOCUS: Penelitian & Pengabdian, 4(5), 2477–2491. https://doi.org/10.58344/locus.v4i6.4241
Ayu Alzahra Ramadhani, M., & Wardani, D. (2025). Pengaruh kepuasan kerja, Job Stress, dan lingkungan kerja terhadap Turnover Intention pada karyawan Generasi Z (studi pada karyawan tetap pt. Xyz) mutiara ayu alzahra ramadhani. Journal of Accounting, Management, and Islamic Economics, 3(1), 213–226.
BPS. (2020). indikator-pasar-tenaga-kerja-indonesia-agustus-2020. Badan Pusat Statistik. https://www.bps.go.id/id/publication/2020/12/07/3f3f21ffa24ef6adc7ef2ee8/indikator-pasar-tenaga-kerja-indonesia-agustus-2020.html
BPS. (2021). indikator-pasar-tenaga-kerja-indonesia-agustus-2021. Badan Pusat Statistik. https://www.bps.go.id/id/publication/2021/12/14/4b80d6ec93429e2d269cbed7/indikator-pasar-tenaga-kerja-indonesia-agustus-2021.html
BPS. (2022). indikator-pasar-tenaga-kerja-indonesia-agustus-2022. Badan Pusat Statistik. https://www.bps.go.id/id/publication/2022/12/14/590d81be67bee04024183a0e/indikator-pasar-tenaga-kerja-indonesia-agustus-2022.html
BPS. (2023). indikator-pasar-tenaga-kerja-indonesia-agustus-2023 (Vol. 14). Badan Pusat Statistik. https://www.bps.go.id/id/publication/2023/12/15/e071c14121358490e96f95cd/indikator-pasar-tenaga-kerja-indonesia-agustus-2023.html
BPS. (2024). indikator-pasar-tenaga-kerja-indonesia-agustus-2024 (Vol. 15). Badan Pusat Statistik. https://www.bps.go.id/id/publication/2024/12/16/d96c70fc6be192f04edf7fe0/indikator-pasar-tenaga-kerja-indonesia-agustus-2024.html
BPS. (2025). Cerita data statistik untuk indonesia generasi milenial dan z dalam dinamika perjalanan leisure: siapa mereka dan apa motivasinya? 2, 1–20. https://www.bps.go.id/id/publication/2025/08/29/7b876e0d963f0bbbe4f4b452/cerita-data-statistik-untuk-indonesia-generasi-milenial-dan-z-dalam-dinamika-perjalanan-leisure-siapa-mereka-dan-apa-motivasinya-.html
BPS. (2025). indikator-pasar-tenaga-kerja-indonesia-agustus-2025 (Vol. 16). Badan Pusat Statistik. https://www.bps.go.id/id/publication/2025/12/30/cd78a8ff95fcf228a712e8ac/indikator-pasar-tenaga-kerja-indonesia-agustus-2025.html
BPS. (2025). keadaan-pekerja-di-indonesia-agustus-2025 (Vol. 19). Badan Pusat Statistik. https://www.bps.go.id/id/publication/2025/12/23/5fe58c9723acafc73fb95bff/keadaan-pekerja-di-indonesia-agustus-2025.html
BPS. (2025, November 5). Tingkat pengangguran terbuka kabupaten/kota (persen), 2025. Badan Pusat Statistik. https://jabar.bps.go.id/id/statistics-table/2/NzMjMg==/tingkat-pengangguran-terbuka-kabupaten-kota--persen-.html
BPS. (2025, December 24). Angkatan Kerja (AK) menurut golongan umur, 2025. Badan Pusat Statistik. https://www.bps.go.id/id/statistics-table/2/Njk4IzI=/angkatan-kerja--ak--menurut-golongan-umur.html
BPS. (2025). Keadaan angkatan kerja di Indonesia Agustus 2025 (Vol. 47, No. 2). Badan Pusat Statistik.
BPS Kabupaten Bandung. (2024). Statistik Ketenagakerjaan Kabupaten Bandung 2024.
BPS Kabupaten Bandung Barat. (2025). Statistik Daerah Kabupaten Bandung Barat 2025 (Vol. 10). Badan Pusat Statistik Kabupaten Bandung Barat.
BPS Kota Bandung. (2025). Statistik Daerah Kota Bandung 2025 (Vol. 16). Badan Pusat Statistik Kota Bandung.
BPS Kota Cimahi. (2026). Keadaan ketenagakerjaan Kota Cimahi Agustus 2025 (Berita Resmi Statistik No. 02/01/3277/Th. IV, 2 Januari 2026). Badan Pusat Statistik Kota Cimahi.
Brough, P., & Timms, C. (2020). Work–life balance: Definitions, causes, and consequences. In V. I. Sessa & N. A. Bowling (Eds.), Essentials of job attitudes and other workplace psychological constructs. Springer. https://doi.org/10.1007/978-3-030-05031-3_20-1
Deloitte. (2025). 2025-genz-millennial-survey. In Deloitte. https://www.deloitte.com/content/dam/assets-shared/docs/campaigns/2025/2025-genz-millennial-survey.pdf
Demerouti, E., Nachreiner, F., B. Bakker, A., & B. Schaufeli, W. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86 (3), 499–512. https://doi.org/10.1037/0021-9010.86.3.499
F. Hair, J., C. Black, W., J. Babin, B., & E. Anderson, R. (2018). Multivariate data analysis, eighth edition (8th ed.). Annabel Ainscow.
Febridiyanti, H., & Herachwati, N. (2024). Turnover intention: A systematic literature review (SLR). Jurnal Ekonika: Jurnal Ekonomi Universitas Kadiri, 9(2), 516–532. https://doi.org/10.30737/ekonika.v9i2.5803
Ghozali. (2021). Aplikasi analisis multivariate dengan program IBM SPSS 26 (A. Heri S, Ed.; 10th ed.). Badan Penerbit Universitas Diponegoro.
Gunasekra, K. A., & Perera, B. A. K. S. (2023). Defining occupational stress: A systematic literature review. FARU Journal, 10(1), 104–111. https://doi.org/10.4038/faruj.v10i1.194
Hasnida, & Azhari, H. (2024). Fungsi manajemen george robert terry dalam pandangan islam. Jurnal Al Ashriyya, 10(02), 191–202.
Hokianto, H. F. (2023). Turnover intention: Introduction, types, causes, and measurements (A review). AFEBI Management and Business Review, 8(2), 99–108.
Kania, D. (2024). Green human resource management and green behavior: Mediating work engagement. International Journal of Applied Finance and Business Studies, 12(1), 19–27.
Kosasih, Yuliaty, F., Paramarta, V., Kania, D., & Fitriana. (2024). Big Five personality on life satisfaction: Job satisfaction and job stress as mediators (Study on small enterprises in Garut Regency). MIX: Jurnal Ilmiah Manajemen, 14(1), 101–123. https://doi.org/10.22441/jurnal_mix.2024.v14i1.006
Kristoper Sepang, L., Tatimu, V., & Rumawas, W. (2023). Pengaruh pelatihan kerja dan keterlibatan kerja terhadap Turnover Intention karyawan pt. Royal coconut airmadidi. Productivity, 4(4).
Kurnia Manggala, R., & Siswanto. (2024). Pengaruh Job Stress dan beban kerja terhadap Turnover Intention pada sumber daya manusia (sdm) Generasi Z di provinsi D.I. Yogyakarta. Jurnal Akuntansi, Manajemen, Dan Perencanaan Kebijakan, 2(2). https://doi.org/10.47134/jampk.v2i2.489
Larasati, R., & Hendra Saputro, A. (2025). Pengaruh keseimbangan Work-Life Balance dan komitmen organisasi terhadap Turnover Intention pada karyawan Generasi Z di PT. Tritama mitra lestari. Al-Zayn: Jurnal Ilmu Sosial & Hukum, 3(6). https://doi.org/10.61104/alz.v3i6.2867
Maulidya Fithri, A., Turyandi, I., & Triaji, E. (2025). The impact of Work-Life Balance and workload on employee productivity: evidence from jne express company Indonesia. KarismaPro: Kajian & Riset Manajemen Profesional, 16(01), 9–22.
Mustika, A. D., Hinggo, H. T., & Zaki, H. (2025). Pengaruh kepuasan kerja dan Job Stress terhadap Turnover Intention karyawan Generasi Z. RIGGS: Journal of Artificial Intelligence and Digital Business, 4(2), 4622–4631. https://doi.org/10.31004/riggs.v4i2.1287
Nazilah Utami, W., Mufidah, N., & Malik Karim Amrullah, A. (2024). Manajemen program bahasa arab di pesantren mahasiswa firdaus malang berdasarkan teori henry fayol. Jurnal Manajemen Strategis: Jurnal Mantra, 1(02), 89–97. https://doi.org/10.30588/jmt.v1i02.1731
Pemerintah Provinsi Jawa Barat. (2020). Peraturan Gubernur Jawa Barat Nomor 86 Tahun 2020 tentang Badan Pengelola Kawasan Perkotaan Cekungan Bandung.
Pemerintah Provinsi Jawa Barat. (2025). Rencana Kerja Pemerintah Daerah (RKPD) Provinsi Jawa Barat Tahun 2026.
Prabu Mangkunegara, A. (2020). Manajemen sumber daya manusia perusahaan (S. Sandiasih, Ed.; 14th ed.). PT REMAJA ROSDAKARYA.
Pramushinta, A., Wahyu Winarto, W., & Biyanto, F. (2024). Pengaruh Work-Life Balance, employe engagement, burnout dan organizatinal justice terhadap Turnover Intention pada karyawan Generasi Z. Jurnal Ekonomi, Manajemen Dan Akuntansi, 2(12), 75–88. http://jurnal.kolibi.org/index.php/neraca
Rahmat, T., Apriliani, D., Ardiansyah, I., & Bukhori, R. F. (2024). The role of HRM in global transition to green economy sustainability in Indonesia's halal industry. Jurnal Ilmiah Manajemen dan Bisnis, 9(2), 185–194. https://doi.org/10.38043/jimb.v9i2.5997
Republik Indonesia. (2018). Peraturan Presiden Republik Indonesia Nomor 45 Tahun 2018 tentang Rencana Tata Ruang Kawasan Perkotaan Cekungan Bandung.
Republik Indonesia. (2023). Undang-Undang Republik Indonesia Nomor 6 Tahun 2023 tentang Penetapan Peraturan Pemerintah Pengganti Undang-Undang Nomor 2 Tahun 2022 tentang Cipta Kerja menjadi Undang-Undang.
Saputra Tjandra, M., & Erdiansyah, R. (2024). Peran Job Stress dan komitmen organisasi terhadap Turnover Intention karyawan Generasi Z di Jakarta dengan kepuasan kerja sebagai variabel mediasi. Jurnal Manajemen Bisnis Dan Kewirausahaan, 8(3), 592–606.
Schaufeli, W. B., & Salanova, M. (2007). Efficacy or inefficacy, that’s the question: Burnout and work engagement, and their relationships with efficacy beliefs. In Anxiety, Stress and Coping (Vol. 20, Number 2, pp. 177–196). https://doi.org/10.1080/10615800701217878
Septianini, R. (2024). Pengaruh Work-Life Balance dan Job Stress terhadap Turnover Intention. CEMERLANG : Jurnal Manajemen dan Ekonomi Bisnis, 4. https://doi.org/10.55606/cemerlang.v4i3.3260
Sudanuro Jepri, L., & Ginting, S. (2025). The influence of Work-Life Balance and work environment on Turnover Intention mediated by Job Stress in Generasi Z employees in Pontianak City. International Journal of Enterprise Modelling, 19(1), 19–30. www.ieia.ristek.or.id
Sugiyono. (2023). Metode penelitian kuantitatif, kualitatif, dan r&d (5th ed.). ALFABETA. www.cvalfabeta.com
Susan, E. (2019). Manajemen sumber daya manusia. ADAARA: Jurnal Manajemen Pendidikan Islam, 9(2), 952–962.
Turyandi, I. (2025). Metodologi penelitian kontemporer: teori, strategi, dan implementasi. EUREKA MEDIA AKSARA.
Umrana, S., Jaka Sarwadhamana, R., Priskila, E., Sri Utami, A., Mitra D.S, D., Carolina, P., Try Juniasti, H., Rumaseb, E., Muda, L., & Rosawita Veronica Purba, E. (2024). Manajemen dan kepemimpinan dalam keperawatan (A. Kusnan & Y. Syanti Rahayu, Eds.). EUREKA MEDIA AKSARA.
Wibowo, F., Sosilowati, E., & Setiyawan, A. A. (2024). Fenomena Turnover Intention pada Generasi Z dalam revolusi industri 5.0. Journal of Management and Digital Business, 4(2), 313–325. https://doi.org/10.53088/jmdb.v4i2.1120
World Economic Forum. (2023). Shaping the Future of Learning : The role of AI in Education 4.0 : Insight Report. https://www3.weforum.org/docs/WEF_Future_of_Jobs_2023.pdf
Yusuf, M., Haryoto, C., Husainah, N., & Nuraeni. (2023). Teori Manajemen (J. Mardian, Ed.). YAYASAN PENDIDIKAN CENDEKIA MUSLIM
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Jurnal Dialektika: Jurnal Ilmu Sosial

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.








