Development of Village Websites to Improve Public Service Quality in Sulangai Village, Badung
DOI:
https://doi.org/10.54783/dialektika.v22i2.242Keywords:
E-Government, Public Policy, Website DevelopmentAbstract
One of the government regulations that supports the e-government program is presidential instruction no. 3. 2003 concerning National Policy and Strategy for the E-Government Development Program, where this policy was the first regulation established to support the development and implementation of e-government in Indonesia. Sulangai Village is a village located in Petang District, Badung Regency, Bali Province. This village is known for its pristine natural beauty and has great potential in the agricultural and tourism sectors. Local village governments continue to improve their public services by using information technology. One way they do this is by building a village website. In this research, researchers used descriptive qualitative methods, where the type of research is used to provide a clear and in-depth picture of certain situations or conditions based on empirical data. This scientific study uses in-depth observational research methods on research objects, namely the Sulangai Village government website and literature study. Relevant data is collected from books, journals, research reports and other relevant documents. From the results of this research, it was found that the development of a village website in Sulangai Village, Badung, has had a positive impact in improving the quality of public services and strengthening relations between the village government and the community. Through the village website, accessibility of information regarding village government activities, public services and the latest news becomes easier for the community
References
Administrator 2021. "Pentingnya Website Desa Untuk Kemajuan Desa". diambil 20 Mei 2024, dari https://labuan-ratolindo.desa.id/artikel/2021/5/28/pentingnya-website-desa-untuk-kemajuan-desa.
Agustino, I. 2020. "Pengaruh Transparansi dan Akuntabilitas Terhadap Kualitas Pengelolaan Dana Desa di Kabupaten Luwu Timur". Jurnal Ilmiah Akuntansi Dan Bisnis, 15(1), 30–41. diambil dari http://repository.umpalopo.ac.id/id/eprint/3720%0Ahttp://repository.umpalopo.ac.id/3720/4/BAB _191130039.pdf.
Alcaide–Muñoz, L., Rodríguez–Bolívar, M. P., dkk. 2017. "Analysing the scientific evolution of e-Government using a science mapping approach". Government Information Quarterly, 34(3), 545–555. https://doi.org/10.1016/j.giq.2017.05.002.
Diskominfo 2017. "Pengertian, keuntungan & kerugian E-government". diambil 19 Mei 2024, dari https://diskominfo.badungkab.go.id/artikel/17777-pengertian-keuntungan-kerugian-e-government#:~:text=Pengertian E-Government Text=E-Government adalah Suatu upaya,pemanfaatan teknologi informasi dan komunikasi.
Inderasari, E., Hapsari, D. A., dkk. 2021. "Analisis penggunaan gaya bahasa iklan layanan masyarakat bijak bersosial media di radio Kota Surakarta". KEMBARA Journal of Scientific Language Literature and Teaching, 7(2). https://doi.org/10.22219/kembara.v7i2.17893.
Kurhayadi 2019. "Dampak Sistem E-Government Terhadap Kualitas Pelayanan Publik Di Indonesia". AKSELERASI: Jurnal Ilmiah Nasional, 1(3), 25–34. https://doi.org/10.54783/jin.v1i3.549.
Mahayoni, G. A. D. I., dan Wirantari, I. D. A. P. 2021. "Pengembangan Website Desa Dalam Meningkatkan Kualitas Pelayanan Publik di Desa Bona, Gianyar". Journal of Contemporary Public Administration (JCPA), 1(1), 13–19. https://doi.org/10.22225/jcpa.1.1.3311.13-19.
Nabilah, A., dan Fanida, E. H. 2022. "Penerapan Website Desa Dalam Meningkatkan Pelayanan Masyarakat Desa Pulosari Kecamatan Bareng Kabupaten Jombang". Journal of Chemical Information and Modeling, 53(9), 1689–1699. diambil dari https://jurnalmahasiswa.unesa.ac.id/index.php/publika/article/download/18733/17097.
Nursetiawan, I., dan Putra, R. A. K. 2021. "Urgensi Penerapan Smart Governance Dalam Prespektif Pelayanan Publik Di Desa Pangandaran". Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara, 8(1), 162–170. diambil dari https://jurnal.unigal.ac.id/index.php/dinamika/article/view/5098.
Parasuraman, A; Berry, Leonard L; Zeithaml, V. A., Kelley, S. W., dkk. 1988. "SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service Quality.". Journal of Retailing, 64(1), 5–6. diambil dari http://linkinghub.elsevier.com/retrieve/pii/S0148296399000843.
Rahimallah, M. T. A., dan Ricky, R. 2023. "Keterbukaan Informasi Publik: Holistikasi Dan Akselerasi Good Governance". Jurnal Ilmiah Wahana Bhakti Praja, 12(2), 62–75. https://doi.org/10.33701/jiwbp.v12i2.2911.
Tohopi, R., dan Hulinggi, P. A. 2023. "Penerapan E- Government Melalui Kebijakan Teknologi, Informasi dan Komunikasi Berbasis Website Desa di Kecamatan Lemito Kabupaten Pohuwato". PUBLIKA : Jurnal Ilmu Administrasi Publik, 9(1), 14–24. https://doi.org/10.25299/jiap.2023.vol9(1).11130.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Jurnal Dialektika: Jurnal Ilmu Sosial
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
