Lase, Zufilman, Saima Rambe, and Ratna Sari Dewi. 2025. “The Effect of Performance Management on Service Quality through Public Satisfaction at the Medan City Population and Civil Registration Office”. Jurnal Dialektika: Jurnal Ilmu Sosial 23 (2):892-904. https://doi.org/10.63309/dialektika.v23i2.662.