The Impact Of E-Government System Implementation On Employee Productivity In The Department Of Population And Civil Registration Of Bandung City
DOI:
https://doi.org/10.63309/dialektika.v22i2.506Keywords:
E-goverment; perfomance; employeesAbstract
This research focuses on the influence of e-government implementation on employee performance in the Department of Population and Civil Registration of Bandung City. Using a quantitative associative method, the study involved 71 respondents as the sample. The results show a very strong influence of e-government on employee performance, with a correlation coefficient of 0.994. Supporting factors include adequate infrastructure and an efficient work culture. The researchers recommend recruiting IT-background human resources and conducting more intensive training to improve employees' understanding and performance related to e-government.
Keywords: E-goverment; perfomance; employees
Downloads
References
Afandi. (2018). Konsep Dan Indikator Manajemen Sumber Daya Manusia Untuk Riset Manajemen. Deepublish.
Andersen, L. B., Boesen, A., & Pedersen, L. H. (2016). Performance In Public Organizations: Clarifying The Conceptual Space. Public Administration Review. Https://Doi.Org/10.1111/PUAR.12578
Asif, A., & Rathore, K. (2021). Behavioral Drivers Of Performance In Public-Sector Organizations: A Literature Review. SAGE Open. Https://Doi.Org/10.1177/2158244021989283
Borysenko, V. D. (2023). Electronic Government In Public Administration. Uzhhorod National University Herald. Series: Law. Https://Doi.Org/10.24144/2307-3322.2022.76.2.5
Boyne, G. (2004). Explaining Public Service Performance: Does Management Matter? Public Policy And Administration. Https://Doi.Org/10.1177/095207670401900406
Deng, H., Karunasena, K., & Xu, W. (2017). Evaluating The Performance Of E-Government In Developing Countries: A Public Value Perspective. Internet Research. Https://Doi.Org/10.1108/Intr-10-2016-0296
Furculita, T. (2023). Performance Management Models In The Public Sector. Management Strategies And Policies In The Contemporary Economy. Https://Doi.Org/10.53486/Icspm2023.28
Gebczynska, A., & Brajer-Marczak, R. (2020). Review Of Selected Performance Measurement Models Used In Public Administration. Administrative Sciences. Https://Doi.Org/10.3390/Admsci10040099
Irawan, B. (2018). Studi Analisis Konsep E-Government: Sebuah Paradigma Baru Dalam Pelayanan Publik. Jurnal Paradigma, 2(1).
Kadarisman. (2016). Manajemen Kompensasi (Cetakan Ketiga Ed.). PT Rajagrafindo Persada.
Kasmir. (2017). Manajemen Sumber Daya Manusia (Teori Dan Praktik). PT Rajagrafindo Persada.
Kurniawati, D. (2018). Manajemen Sumber Daya Manusia Dalam Perspektif Islam Dan Relevansinya Dengan Manajemen Modern. Kementerian Agama.
Kusnadi, P., & Ma’ruf, A. (2019). Electronic Government: Konsep Pelayanan Publik Berbasis Internet Dan Teknologi Informasi. APTIKOM.
Munzhedzi, P. (2017). A Reflection On The Relationship Between Performance Management And Training In The South African Public Service. SA Journal Of Human Resource Management. Https://Doi.Org/10.4102/SAJHRM.V15I0.864
Purwaningsih, E. H. (2017). E-Government Dan Aplikasinya Di Lingkungan Pemerintah Daerah (Studi Kasus Kualitas Informasi Website Kabupaten Bengkalis Provinsi Riau). Jurnal Studi Komunikasi Dan Media, 21(2).
Siagian, S. P. (2017). Manajemen Sumber Daya Manusia. Bumi Aksara.
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, R & D. CV Alfabeta.
Tzavella, V. (2023). The Leader – Manager Debate In The Greek Public Administration. International Conference On Business And Economics - Hellenic Open University. Https://Doi.Org/10.12681/Icbe-Hou.5357
Walker, R., Andrews, R., George, B., & Tu, X. (2023). Organizational Size And Public Service Performance: A Meta-Analysis And An Agenda For Future Research. Asia Pacific Journal Of Public Administration. Https://Doi.Org/10.1080/23276665.2023.2176333
Juliarso, A. (2019). Analisis Implementasi E-Government Dalam Meningkatkan Kinerja Pelayanan Publik Pada Pemerintah Daerah Kabupaten Ciamis. Kebijakan: Jurnal Ilmu Administrasi, 10(1). Https://Doi.Org/10.23969/Kebijakan.V10i1.1417
Handayani, S. (2023). Evaluasi Kebijakan E-Government Dalam Peningkatan Kualitas Pelayanan Publik. Jurnal Administrasi Publik.
Wijaya, R., & Saputra, A. (2022). Pengaruh Efektivitas Manajemen Sumber Daya Manusia Terhadap Kinerja Organisasi Sektor Publik. Jurnal Manajemen Dan Organisasi.
Suryana, T. (2023). Transformasi Digital Dalam Administrasi Publik: Peluang Dan Tantangan. Jurnal Teknologi Informasi Publik.
Ahmad, F., & Nugroho, L. (2021). Implementasi Teknologi Digital Dalam Meningkatkan Akuntabilitas Pemerintahan Daerah. Jurnal Tata Kelola Pemerintahan.
Rahayu, N. (2023). Strategi Optimalisasi E-Government Untuk Meningkatkan Partisipasi Masyarakat. Jurnal Ilmu Administrasi Negara.
Rahmat, M. (2022). Inovasi Dalam Pelayanan Publik Melalui Teknologi Informasi. Jurnal Inovasi Dan Kebijakan Publik.
Prasetyo, H. (2023). Evaluasi Efektivitas Kebijakan Manajemen Kinerja Di Sektor Publik. Jurnal Kebijakan Publik
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Jurnal Dialektika: Jurnal Ilmu Sosial
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
